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Our more active hours are PM (uk), Our usual response time then is usually quite quick as lots of you will know (although it does depend on how busy we are etc. Will always reply ASAP) If you are opening this ticket during AM hours (uk) we will get back to you ASAP apologies if there’s a wait.

PLEASE NOTE: IF THIS TICKET IS SAYING MY CHANNELS DONT WORK AND YOU ARE NOT USING A VPN PLEASE TRY WITH ONE (WE OFFER ONE AT COST ON OUR SITE FOR ANDROID, 4K FIRESTICK IS EASIEST AND CHEAPEST OPTION TO USE IT ON) AS SOME ISP ARE BLOCKING CURRENTLY. (YOU MIGHT NEED TO TRY OTHER COUNTRIES TO SEE WHICH WORKS BEST ON YOUR SETUP) IF YOU ARE ALREADY USING ONE AND STILL HAVING ISSUES PLEASE TRY REBOOT ROUTER / DEVICE AND REINSTALL APP OR TRY WITH ONE OF OUR OTHER APPS IN THE KNOWLEDGEBASE. THIS USUALLY FIXES ISSUES. THANK YOU

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