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PLEASE CONFIRM YOU HAVE CHECKED THE NEWS SECTION. YOUR ANSWER MIGHT ALREADY BE THERE.

IF THIS IS A GENERAL QUESTION & NOT ACCOUNT SPECIFIC PLEASE USE VOLUNTEER SUPPORT ON TELEGRAM IF YOU ARE ABLE TOO. IF YOU NEED TO TICKET WILL REPLY ASAP AS ALWAYS, AS SUPPORT ISNT 24/7 SOMETIMES THERE MIGHT BE A LONGER WAIT THEN USUAL WHEN BUSY ETC. SORRY IF THERES A WAIT FOR A REPLY.

IF THIS TICKET IS SAYING MY SERVICE DOESNT WORK & YOU USE MAG OR STB EMU ON ANOVA PLEASE SEE THE NEWS SECTION FOR DETAILS ON THE NEW PORTAL YOU NEED. IF YOU USE FH YOU NEED TO CHANGE THE PORTAL & COMPLETE URL FOR OTHER APPS UNLESS YOU USE ONE OF OUR APPS FROM KNOWLEDGEBASE. LOOK FOR IMPORTANT TITLES IN NEWS SECTION FOR DETAILS *** IF YOU HAVE NO SERVICE AFTER CHANGING THE ABOVE PLEASE TRY REINSTALL APP, USE ANOTHER FROM KNOWLEDGEBASE & USE A VPN / CHANGE COUNTRY. THANK YOU

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